Shipping Info
Most items are made to order so we’ll need 1-3 days to prep and pack your order before it’s ready for dispatch.
Your shipping cost will depend on which country we're shipping to and the type of shipping you select. Check below to see the different options:
🎄 Will my order arrive by Christmas? (UK)
Yes! Our team is working as hard as they can to process orders within 2-5 days.
🎄 Will my order arrive by Christmas? (Europe + worldwide)
We ship all orders from the UK, so we recommend you upgrade your shipping to a faster option to be safe.
🎄 I need a gift by tomorrow!
Our e-gift cards are just what you need! They come in denominations of £10 - £200. Either forward via email to your recipient, or print and pop in a card if you're handing over the gift in person.
🎄 What's your exchanges policy for Christmas gifts?
Exchanges for gifts are extended to the 15th January 2026. Just make sure things are in the same condition they were received (not worn or washed, no pet hair, or spilled mulled wine.). If your recipient wishes to do a size exchange directly with us, all they'll need is the full name or email address the order was placed with.
🇬🇧 United Kingdom
Get FREE express UK shipping on all orders over £75!
Express UK Shipping - £3.50
Typically arrives 1 business day after dispatch
🇪🇺 Europe
Get FREE standard EU shipping on all orders over €90!
Standard EU Shipping (untracked) - €6.95
Typically arrives 10-15 business days after dispatch
Tracked EU Shipping - €11.95
Typically arrives 5-10 business days after dispatch
International Express + Carbon Neutral Shipping - price varies by destination and will be calculated at checkout
Typically arrives 1-5 business days after dispatch
Will I have to pay any fees or taxes?
Orders under €150 going to the EU will not be subject to any fees or taxes, but there may be import fees to pay for orders over €150.
🇺🇸 United States
Get FREE tracked US shipping on all orders over $125!
Tracked US Shipping - $14.00
Typically arrives 5-10 business days after dispatch
Will I have to pay any fees or taxes?
We’re currently covering all costs of additional duties on orders to the US, so there’s nothing extra you’ll need to pay.
🇦🇺 Australia
Standard Australia Shipping (untracked) - AU$14.00
Typically arrives 10-20 business days after dispatch
Tracked Australia Shipping - AU$27.00
Typically arrives 10-20 business days after dispatch
International Express + Carbon Neutral Shipping - price varies by destination and will be calculated at checkout
Typically arrives 1-5 business days after dispatch
Will I have to pay any fees or taxes?
Orders under AU$1,000 will not be subject to any fees or taxes, but there may be import fees to pay for orders over AU$1,000.
🇨🇦 Canada
International Express + Carbon Neutral Shipping - price varies by destination and will be calculated at checkout
Typically arrives 1-5 business days after dispatch
Will I have to pay any fees or taxes?
Orders over CA$20 will be subject to a 5% import tax that will need to be paid to the local courier prior to receiving your package.
🌍 Rest of World
Standard Worldwide Shipping (untracked) - £7.00
Typically arrives 10-20 business days after dispatch
Tracked Worldwide Shipping - £13.00
Typically arrives 10-15 business days after dispatch
International Express + Carbon Neutral Shipping - price varies by destination and will be calculated at checkout
Typically arrives 2-8 business days after dispatch
Will I have to pay any fees or taxes?
Broken Society is based in the UK and your order will be shipped from here. Please note you are responsible for the payment of any import fees or duties specific to your country.
Sadly there are some countries we're not able to ship to due to carrier restrictions, but we'll continue to work on it. We are not able to ship to: Afghanistan, Iraq, Jordan, Russia, Saudi Arabia, Yemen, Bosnia & Herzegovina, Montenegro, Serbia, Algeria, Angola, Burundi, Congo - Brazzaville, Congo - Kinshasa, Liberia, Libya, Nigeria, Sierra Leone, Somalia, South Sudan, Sudan, Togo, Zimbabwe, Brazil, Paraguay